Partnerships

Syracuse University Extends Partnership with Ticketmaster to Leverage Best-In-Class Technology and Enhance Fan Experience

Syracuse University and Ticketmaster, the global leader in advanced ticketing technologies, today announced an extension of their 14 year-long partnership. As Syracuse’s Official Ticketing Partner, Ticketmaster will facilitate ticketing for all college athletics games, concerts and external events at the Carrier Dome.

The fan experience is at the forefront of the partnership, with Ticketmaster elevating each step of the fan journey from on-sale to event day. Highlights include Ticketmaster’s ‘Virtual Venue’ where fans can see a 3D view of every seat to “try before they buy,” and event technology that manages the flow of fans into the venue on game day to ensure a smooth, seamless entry.

Syracuse will also leverage Ticketmaster’s industry-leading digital ticketing technology, providing a safer, more personalized experience for fans, while unlocking new contactless capabilities. Additionally, Ticketmaster’s platform will facilitate seamless authentication for tickets being resold, so fans have greater peace of mind as they shop their ticket options.

“As part of the unique collaboration with Ticketmaster and leading Business Intelligence and Data Warehouse company SSB, Syracuse will establish a premier analytics ecosystem integrated with its most critical data sources,” said Andrew T. Goodrich, Deputy Athletics Director/Chief Marketing Officer at Syracuse Athletics. “Beyond the impact to the Athletic Department, this innovative partnership will tie into the Falk School of Sports Management. Falk Sports Analytics students will have access to industry-leading reporting and CRM tools that will help them hone important skills for their future careers and drive powerful results for Syracuse Athletics.”

“We’ve kept Syracuse at the forefront of ticketing innovation since 2007 and look forward to extending our long-standing relationship to oversee all ticketing needs for the Orange,” said Clay Luter, Ticketmaster Executive Vice President, Sports. “The fan is at the heart of everything we do at Ticketmaster. Syracuse Athletics is equally committed to fans, and values how our technology continues to elevate and drive a superior fan experience.”